Immediately after an order is placed, a professional writer is assigned to the account. The writer will then analyze the content on the online form and begin drafting the customized documents. For this reason, we are unable to offer refunds for requests made 2 or more hours after an order is placed. However, customers requesting a refund within 2 hours of placing an order will receive a full refund.
We guarantee you will be 100% satisfied or we will rewrite your resume for free. Within 3-4 business days after placing an order (1 or 2 business days for rush service, depending on package purchased), your documents will be ready for your review. If you have questions or suggested revisions, we will work with you to ensure that you are completely satisfied with the final product.